FAQ

I have placed my order, when can I expect the delivery?

Once you place your order, it will be processed and shipped within 2-3 business days. Once shipped, you will receive an email with tracking details. All original artwork is shipped via Deutsche Post/DHL.

How much does shipping cost?

Shipping is free of charge for you.

How are the artworks packed for shipment?

I make sure that the packaging material I use is as sustainable as possible and as safe as necessary.

Art on paper I send as far as possible in a flat, sturdy cardboard box. If the artwork is larger than DIN A3 (30x40cm), it will be shipped in a sturdy roll.

What about returns?

If you change your mind, I offer a full refund up to 30 days after receipt. A refund will be given if the artwork is returned in perfect condition. Please read my refund policy for more details.

Will I receive a certificate of authenticity with my new work?

Yes, for both original artwork and limited editions, you will receive a certificate of authenticity.

Can I preview the artwork on my wall?

Yes! If you've decided on a favourite image but aren't sure how it will look, email me photos of your space, including the wall and surrounding decor/furniture, to lf@leafinke.de.

Please take the photo directly in front of the wall. Please include the width of any nearby furniture or object.

I will mount the painting in the photo for you to view in your space!

Can I make or sell reproductions of a work I have purchased?

Do I own the copyright if I have purchased an original work of art?
No. You do not acquire copyright when you purchase a work of art. Even if you physically own the original, the creator (artist) retains the copyright and reproduction rights. You may not reproduce or make copies of the artwork.

Do you have any other questions? Email me at lf@leafinke.de. I will be happy to answer any questions you may have.

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